Norwegian Air Warns of Severe Delays at Copenhagen Airport

Norwegian Air has criticized long passport control queues at Copenhagen Airport. Summer delays at Kastrup Airport have reached severe levels this year. The airline blamed staffing shortages and new EU border checks. It warned it may move future route growth to Billund Airport instead.

• Airline issue: Norwegian Air threatens to shift new routes to Billund Airport.
• Main causes: EU Entry/Exit System (EES) checks and airport staffing shortages.
• Affected travelers: Non-EU passport holders flying to non-Schengen destinations.
• Action needed: Allow significantly extra travel time for passport control at Kastrup.

The EU Entry/Exit System requires extra biometric checks for non-EU travelers. These checks create long waiting times at immigration counters. Many foreign residents in Copenhagen hold non-EU passports. They must pass through these slower control lanes when traveling outside Schengen.

Non-EU passport holders face the highest risk of missing flights. You should arrive at Kastrup much earlier than usual. Allow extra time for passport control after security screening. If you fly regularly, check your departure gate and border status early.